At CDV Global we have built our organisation around the idea that training by experienced industry professionals from across the globe is an indispensable means for small, rural charities and NGOs to grow and meet the needs of the communities and projects they support. Professionals with passion and experience to support learning can deliver training that makes a very real and tangible difference to thousands of lives.
Whilst almost anybody with experience can pass on their knowledge in some form, delivering effective training takes planning, collaboration, and a willingness to listen to the needs of your trainees and their organisation. For our professional volunteers, this planning begins at the very start of our process as they work remotely with our expert training team to understand the needs of the NGO they will support and pull together a training programme that meets all the capacity building and logistical requirements that have been identified. This process includes time devoted to getting to know and understand the needs of the NGO personally by phone or video call.
Our approach is based around instructor led group training rather than one-to-one or online studies, providing the ability for a single volunteer to instruct a larger group simultaneously, deploying various practical training techniques and tools as well as softer exercises such as games, quizzes and role-playing to aid retention and enhance the learning experience,
Our experience working with rural NGOs in developing nations has has shown us that staff teams respond better to group training with a live instructor allowing them to interact, share ideas, work in groups and debate with their peers. Other benefits being staff bonding, team building and team problem solving.
Our in-country training and delivery is designed to take into account a number of factors including logistical issues, NGO staff ability and any language barriers, all of which follow on from a comprehensive three-stage, on-site Training Needs Analysis process aimed at identifying the requirements and knowledge gaps within the NGO, at all times in collaboration with the organisation itself so we can assure that the training is accessible and relevant to all trainees.
While the structure of the training is key to the desired outcome, the specific nature of the situation in which our training is delivered; most likely in the field office of a rural NGO in a developing nation, means that the training will, by necessity, be occasionally unstructured. We have designed our training to allow for this as best as we can, creating time for and encouraging the trainees to engage and interact with each other and the volunteer trainer. We also introduced a "break" within the programme of a number of days allowing both trainees and trainer to reflect and consider the experience, before returning to dive deeper into a specific area of learning, evaluate their learning and plan for implementation of the new skills they have developed.
We have often seen that, given time to consider and reflect on an experience, trainees create and learn new ways to approach problems...
After many years experience designing and delivering training programmes and working closely with NGOs across the globe, this interim break in the training programme has become somewhat key to the structure and successful delivery of our programmes. We have often seen that, given time to consider and reflect on an experience, trainees create and learn new ways to approach problems and begin to ask bigger questions, increasing employee development and organisational knowledge.
The break also allows the trainer the time to consider the structure and approach of the training, assess the understanding and knowledge retention of trainees and make any necessary adjustments to the next segment of training. We also encourage the volunteer to use this time to relax and enjoy the huge potential of area of the world they find themselves in and the opportunities to travel, sight see and take in new cultures, allowing the trainer to return after the break enthused and refreshed.